Digital services are not physically returnable
Impulsum Restaurant POS is a digital software and service offering. We do not currently sell or ship physical goods through this website, so physical returns and exchanges do not apply.
A duplicate payment, incorrect charge, activation failure, or concern about a digital purchase is handled under our Refund and Cancellation Policy. Please contact us within seven calendar days of purchase so we can investigate promptly.
Future hardware or physical items
If Impulsum later offers hardware or another physical item, the applicable return, warranty, delivery, and replacement terms will be shown before purchase. Those product-specific terms will apply in addition to this policy.
Contact and grievance support
Questions, cancellation requests, refund requests, privacy requests, and grievances can be sent to our designated support contact:
Designated grievance contactImpulsum Technologies Private Limited
8-89 Poli Reddy, Kanigiri, Andhra Pradesh 523230, India
Email: hello@impulsum.ai
Support hours: Monday to Friday, 09:00-18:00 IST
You can also use our contact page. We ordinarily acknowledge requests within three business days.